Tekkabuzz Privacy Policy — Our Commitment to Protecting Your Information

Tekkabuzz (tekkabuzz.wine) takes the privacy of its users very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile app, or any of our services.

This Privacy Policy is an integral part of Tekkabuzz's Terms and Conditions. By using our platform, you agree to this policy. Please read it carefully before registering.

This policy has been prepared in accordance with international data protection laws (including GDPR) and applicable local regulations. We review this policy regularly, and you will be notified of any changes.

Tekkabuzz collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform:

Your information is used solely for the purposes listed below and for no other reason:

• Account Management: To handle registration, login, account verification, and security.
• Payment Processing: Your financial information is used to process deposits and withdrawals.
• Legal Compliance: To comply with AML (Anti-Money Laundering) and KYC regulations.
• Service Improvement: To analyze usage patterns and improve the platform.
• Personalized Experience: To provide game suggestions and offers tailored to your preferences.
• Security: To detect fraud, identify duplicate accounts, and keep the platform secure.
• Contact: For important updates, transaction confirmations, and support services.
• Responsible Gaming: To monitor playing patterns and send alerts when needed.

Tekkabuzz does not sell your data. However, to deliver our services, information may be shared with trusted partners in limited circumstances:

• Payment Provider: Only the relevant financial details needed to process Mobile Pay, Nagad, Rocket, or bank transactions are shared.
• Game Providers: Third-party game studios only receive the data necessary to run the games.
• Identity Verification Services: During the KYC process, information is shared with licensed verification agencies.
• Law Enforcement: Information may be disclosed in response to a court order or regulatory authority request.
• Corporate Restructuring: In the event of an acquisition or merger, your data may be transferred to the new entity — however, this policy will remain in effect.

Tekkabuzz uses industry-leading security technology to protect your data:

• SSL/TLS Encryption: All data transmission across the website and app is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Two-factor authentication (2FA) is available to add an extra layer of security to your account.
• Firewall & DDoS Protection: Advanced server-level protection against cyber attacks is in place.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Suspicious Activity Monitoring: Instant alerts are sent for any unusual login activity or transactions.

Tekkabuzz uses cookies on its website. Cookies are small data files stored in your browser that help enhance your experience. We use three types of cookies:

• Essential Cookies: Keeping you logged in, remembering your language preference — the site cannot function without these. These cookies cannot be disabled.
• Analytics Cookies: We use this data — such as which pages users visit most and how long they stay — to improve the site. You can disable these cookies at any time.
• Marketing Cookies: Used to show you relevant ads based on your interests. This is entirely optional.

When you first visit the site, you will be given the opportunity to consent to cookies. You can also manage your cookie preferences later through your browser settings. Please note that disabling essential cookies may affect certain features.

Tekkabuzz retains your data only for as long as necessary:

• Active Account: All data is retained for as long as your account remains active.
• After Account Closure: Certain data (transaction history, KYC documents) is retained for up to 5 years as required by legal obligations.
• Cancelled Bonuses & Cookie Data: Typically deleted within 90 days.
• Security Logs: Retained for up to 6 months.

You have the following rights regarding your personal data. To exercise any of these rights, please contact our support team:

Requests to exercise any of your rights are typically processed within 30 days. In complex cases, this may be extended by up to 60 days — you will be notified if that is the case.

Tekkabuzz strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store any data from minors.

• Date of birth is verified at the time of registration.
• Age verification documents may be requested if there is any doubt.
• If a minor's account is found, it will be immediately closed and all associated data will be deleted.

Tekkabuzz reserves the right to update this Privacy Policy as needed. For any significant changes:

• A notification will be sent to your registered email.
• The last updated date on the website will be changed.
• You may be prompted to review the updated policy the next time you log in.

Continued use of the platform after a new policy takes effect will be considered your acceptance of the updated terms.

If you have questions about this Privacy Policy, wish to exercise your data rights, or have a complaint, please contact us:

• Email: privacy@tekkabuzz.wine
• General Support: support@tekkabuzz.wine
• Live Chat: Click the chat button at the bottom right of the website
• Hours of Operation: 24 hours a day, 7 days a week